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- Provide excellent customer service through understanding the needs of the customers and matching it with the current available inventory for rent.
- Achieve and extend agreed-upon sales targets and outcomes within the schedule.
- Prepare the rental agreement while advising on and up-selling vehicles and optional extras to the customer according to their needs and manage vehicles status change on systems.
- Maintain accuracy of all financial transactions related to rental agreement and ensure that all assigned transactions are done successfully.
- Communicate via telephone and email to confirm the reservations and drop offs in an efficient manner.
- Follow up on the logistics of the vehicles and ensure that all required documents are handed to CSA, Fleet checker.
- Assist branch with returning and turnaround of vehicles as needed.
- Perform other job duties as assigned to meet the business needs.
Requirements
- Bachelor’s degree of any discipline.
- 1 – 3 Years of experience in customer service or sales.
- Self-motivated and driven by targets with a proven track record in sales.
- Excellent customer service and problem-solving skills.
- Strong communication skills – including both verbal and written.
- The ability to influence and negotiate with others.
- Commercial awareness.
- Attention to detail and accuracy.
- Ability to multitask.
- Exceptional interpersonal and relationship building skills.
Fuente: la propia página de carreras del empleador.