Residential Rental Senior Associate (1805)

We are seeking a Residential Rental Senior Associate to join the Commercial Division of The Ellinikon.

The Residential Rental Senior Associate will be reporting to Residential Rental Senior Manager.

In detail, the Residential Rental Senior Associate, amongst others, will have the following

Responsibilities

• Coordinate and execute the full residential rental lifecycle, from initial owner onboarding and property preparation through listing, tenant selection, contracting, move-in and ongoing operational support.
• Manage and support property listings, property viewings, tenant onboarding, handovers and move-out processes.
• Participate in owner meetings, tenant interactions and property presentations.
• Serve as one of the key points of contact for property owners, tenants and guests, ensuring timely, professional and service-oriented communication.
• Coordinate tenant and guest inquiries, requests, complaints and operational issues throughout the rental lifecycle.
• Ensure consistent execution of processes across long-term, mid-term and short-term rentals.
• Coordinate with internal departments and external service providers to ensure that properties are ready for marketing, viewings, occupancy and ongoing operation.
• Ensure that properties meet the required operational, presentation and quality standards prior to listing and tenant move-in.
• Conduct or coordinate property inspections, readiness checks, inventory checks and handover documentation.
• Follow up on identified defects, outstanding works and corrective actions until completion.
• Monitor the performance and service quality of third-party vendors, including cleaning, maintenance and other operational providers.
• Coordinate the preparation and execution of lease agreements and related documentation.
• Follow up on contract status, signatures, renewals, approvals and required supporting documents.
• Support compliance with internal procedures, approval processes and record-keeping requirements.
• Ensure that communication between property owners, tenants, guests, internal teams and external partners is consistent, accurate and aligned with the company’s service standards.
• Monitor progress, manage follow-ups and escalate delays, service issues or operational risks where required.
• Support the development, implementation and continuous improvement of rental processes, checklists and operational workflows.
• Identify operational gaps, propose practical improvements and help establish scalable processes that can support future portfolio and team growth.
• Initially operate as a hands-on contributor across owner and tenant interactions, property viewings, contract coordination and daily rental operations.
• As the rental team grows, support task allocation, day-to-day follow-up and supervision of operational execution.
• Monitor operational performance and help ensure consistency, accountability and service quality across the team.
• Gradually assume broader coordination and supervisory responsibilities as the portfolio and rental operation expand.

You will be a successful candidate for our job opening, if you can identify yourself with the following criteria:

Qualifications

• Bachelor’s degree in business administration, Real Estate, Hospitality Management, Property Management or a related field.
• Postgraduate degrees in real estate, hospitality, business administration or a related field will be considered an asset.

Skills

• 5+ years of experience in residential rentals, property management, hospitality operations, serviced apartments, real estate operations or guest services.
• Experience in coordinating rental operations, property readiness, tenant/guest services or owner-facing processes.
• Experience supervising daily workflows or coordinating cross-functional teams.
• Strong understanding of residential leasing processes, tenant onboarding, property handovers and operational service delivery.
• Experience working with internal departments, external vendors and service providers.
• Familiarity with CRM, PMS, property management systems or similar operational tools.
• Experience in high-end residential, hospitality or mixed-use environments will be considered an advantage.

Our Company offers

Our vision is to bring to life the largest urban regeneration project in Europe. So, we need to attract the most talented people in our industry and offer all the necessary means and procedures to support them, not only to fill their job description but also to rise above and beyond expectations.

Thus, we do provide

• A passionate working environment
• A competitive compensation package according to professional experience, combined with additional benefits
• An exceptional opportunity to work in and develop one of the most challenging Companies in Greece!

We are an Equal Opportunity Employer. We do not discriminate in any employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition or disability, or any other legally protected status. Our premises have been especially designed to be accessible to people with disabilities.