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Client Manager – Employee Benefits
Are you experienced in Employee Benefits? Currently based or willing to move to Qatar? Read on
!
Aon Qatar LLC is recruiting a Client Manager in our Employee Benefits department based at our offices in Doha. As a Client Manager you will be the primary point of contact for a portfolio of corporate clients in Qatar, advising them on their benefits strategy and insurance needs. You’ll combine strong client relationships with technical broking expertise to design, place and manage Employee Benefits programmes, oversee day‑to‑day servicing and claims, and support Aon’s growth in the local marke
t.
Aon is in the business of better decisi
onsAt Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succe
ed.
What the day will look
- likeOwn and manage a portfolio of Employee Benefits clients, delivering proactive, high‑quality advice and serv
- ice.Build strong client relationships through regular meetings, understanding their business and workforce needs, and presenting tailored Aon soluti
- ons.Design, market and place Employee Benefits insurance programmes: prepare presentations, obtain and negotiate quotations, compare terms and secure coverage, including renewals and mid‑term chan
- ges.Manage end‑to‑end policy administration and compliance activities, including KYC/AML (QFCRA and internal), documentation, endorsements and adherence to placement guideli
- nes.Oversee claims for your clients, coordinating notifications, follow‑up with insurers/adjusters and driving timely resolut
- ion.Ensure timely premium/fee collection and accurate account handling in line with company polic
- ies.Collaborate with colleagues and underwriters to deepen existing relationships and generate new business opportunit
ies.
CcessCritical knowledge & exper
- ienceSolid experience in Employee Benefits (e.g., group medical, life, disability) within an insurance broker or insurer enviro
- nmentProven track record in client management/account management for corporate cl
- ientsExperience designing, marketing and placing EB programmes, including renewals and mid‑term ch
- angesHands‑on experience with claims handling/coordination for EB sc
- hemesFamiliarity with Qatar insurance market and regulatory environment (e.g., Q
- FCRA)Experience working to compliance, KYC/AML and documentation stan
- dardsBackground in a multinational or complex, matrixed organisation is an adva
Critical skills & capabi
- litiesStrong relationship‑building and stakeholder management skills, comfortable as the day‑to‑day client c
- ontactExcellent communication and presentation skills in a client‑facin
- g roleStrong analytical and numeracy skills (e.g., comparing terms, interpreting policy and claims
- data)High attention to detail and ability to manage multiple deadlines and prio
- ritiesStrong problem‑solving and negotiation skills with insurers and other stakeh
- oldersWell‑developed organizational and time‑management
- skillsCollaborative team player, able to work with colleagues, underwriters and other partners to deliver sol
- utionsGood Excel/PowerPoint and general MS Office skills for analysis and client present
- ations(If relevant for your market) Fluency in English; Arabic an adv
How we support our col
leaguesAon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yo
urself.Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more
valued.
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