Über die Rolle
We are currently looking Salesforce Business Analyst our Qatar operations. Required Qualifications 4 - 6+ years’ experience as Salesforce Business Analyst Strong understanding of CRM-driven business processes Experience in regulated or enterprise environments Hands-on familiarity with Salesforce capabilities Strong documentation discipline Preferred
- Salesforce Business Analyst Certification
- Agile / Scrum certification
- Experience with large user base (300+ users)
- Experience working with multiple system integrations Key Competencies Structured thinking Process redesign capability Stakeholder management Strong written documentation Business-value orientation Key Responsibilities Conduct workshops with stakeholders across departments Document current and future state processes Identify inefficiencies and automation opportunities Map regulatory and compliance requirements into system workflows Requirements & Solution Design Translate business needs into detailed functional requirements Create user stories and acceptance criteria Collaborate with Admin and Developer on solution feasibility Ensure alignment with enterprise architectural standards Backlog & Governance Management Manage Salesforce enhancement backlog Prioritize initiatives based on impact and ROI Facilitate change control discussions Prevent direct business-to-developer bypass Testing & Adoption Coordinate UAT cycles Define test cases Support training materials and user enablement Drive adoption metrics and feedback loops Joining time frame: 2 weeks (maximum 1 month)
Quelle: die eigene Karriereseite des Arbeitgebers.
