Senior Product Manager, Consumer Digital Platform

We are building a new consumer focused digital platform designed to transform how individuals discover, access, manage, and transact with a new category of financial and digital products.

We are looking for an entrepreneurial *Senior Product Manager, Consumer Digital Platform* to join the founding product team and take a leadership role in bringing the platform from concept to market.

This is not a traditional product management role focused on maintaining an existing product. You will help *build a new digital business from the ground up*, taking ownership of the product lifecycle from customer discovery and product definition through UX, development, launch, adoption, and continuous optimization.

You will work closely with company leadership, designers, engineers, technology partners, compliance teams, and commercial stakeholders to translate the business vision into an intuitive, scalable, and trusted consumer experience.

The ideal candidate has previously built or scaled sophisticated consumer digital products, particularly marketplaces, fintech applications, investment platforms, digital wallets, trading platforms, neobanks, or other transaction driven consumer applications.

### Product Strategy & Development

• Translate the company's vision and business model into a clear product strategy and execution roadmap.
• Take ownership of the product from initial concept through MVP, launch, and subsequent phases of growth.
• Define product requirements, user journeys, workflows, business rules, and functional specifications.
• Prioritize product development based on customer value, business objectives, technical complexity, regulatory requirements, and speed to market.
• Build and continuously manage the product roadmap and backlog.
• Establish clear product milestones and success criteria.
• Make informed tradeoffs between speed, functionality, scalability, and customer experience during the early stages of development.

### Consumer Experience

• Own the end to end consumer journey from initial discovery and account creation through onboarding, transactions, portfolio or account management, reporting, and ongoing engagement.
• Work closely with UX/UI designers to create a premium, intuitive, and highly trusted digital experience.
• Reduce friction throughout onboarding and transaction flows while maintaining appropriate security and compliance requirements.
• Design experiences that make potentially complex financial concepts understandable and accessible to consumers.
• Develop personalization, notifications, dashboards, reporting, and engagement features that encourage ongoing platform usage.
• Continuously analyze customer behavior and identify opportunities to improve conversion, engagement, retention, and satisfaction.

### Marketplace & Transaction Experience

• Design and optimize digital marketplace experiences including discovery, search, filtering, product presentation, transaction workflows, pricing information, and account activity.
• Develop intuitive mechanisms for customers to understand available opportunities and make informed decisions.
• Own transaction journeys from initiation through confirmation, status tracking, completion, and reporting.
• Design for transparency and trust throughout the customer experience.
• Work with technology and operational teams to ensure the front end experience accurately reflects underlying transaction and business processes.

### Fintech & Financial Product Experience

• Define customer experiences involving accounts, balances, payments, funding, withdrawals, transaction histories, portfolio views, and financial reporting.
• Work with payment, banking, identity, compliance, and other technology providers required to power the platform.
• Understand how financial infrastructure and regulatory requirements impact product design.
• Translate complex backend financial processes into simple consumer experiences.
• Ensure financial information, transaction status, account activity, and reporting are presented clearly and accurately.

### Customer Onboarding & Identity

• Design a seamless digital registration and onboarding experience.
• Work with compliance and technology teams to incorporate identity verification, KYC, AML, eligibility, and other regulatory requirements into the customer journey.
• Balance regulatory requirements with conversion and customer experience.
• Design exception handling and remediation journeys when additional customer information or verification is required.
• Continuously optimize onboarding completion and conversion rates.

### Product & Technology Delivery

• Work closely with engineering teams to translate product requirements into clearly defined development initiatives.
• Write detailed product requirements, user stories, acceptance criteria, workflows, and functional specifications.
• Participate actively in sprint planning, backlog refinement, product reviews, and release planning.
• Make timely product decisions to prevent development blockers.
• Coordinate dependencies involving internal development teams and third party technology providers.
• Validate completed functionality against product requirements before release.
• Own product readiness for major releases and platform launches.

### Data & Product Analytics

• Define the core product metrics required to measure customer acquisition, onboarding, activation, conversion, engagement, transaction activity, and retention.
• Establish product analytics and behavioral tracking across critical customer journeys.
• Use quantitative and qualitative data to identify friction and prioritize improvements.
• Develop hypotheses and run structured product experiments.
• Monitor funnel performance and identify opportunities to improve conversion.
• Build a culture where product decisions are supported by customer behavior and measurable outcomes.

### Trust, Security & Compliance

• Work closely with legal, compliance, security, and technology teams to ensure product experiences meet applicable requirements.
• Incorporate privacy, security, customer protection, and regulatory considerations into product design from the beginning.
• Design customer experiences that create confidence when users are making important financial decisions.
• Ensure disclosures, confirmations, transaction information, and account information are presented clearly.
• Balance customer experience with appropriate controls and risk management.

### Go to Market & Launch

• Lead product readiness for MVP and commercial launch.
• Coordinate with marketing, operations, customer support, compliance, and commercial teams to ensure organizational readiness.
• Define beta programs and structured approaches to early customer testing.
• Collect and analyze feedback from early users and translate insights into product improvements.
• Establish feedback loops between customers, support, operations, and product development.
• Own the post launch product roadmap based on customer behavior and business priorities.

## What We Are Looking For

• 5+ years of product management experience building digital products, with meaningful experience in consumer facing applications.
• Demonstrated experience taking a product or major product capability from concept through launch.
• Strong preference for candidates with experience in *fintech, digital marketplaces, investment platforms, trading platforms, neobanks, digital wallets, wealth technology, or other transaction driven consumer platforms*.
• Strong understanding of mobile and web based consumer product experiences.
• Experience designing complex onboarding and transaction workflows.
• Strong understanding of APIs and modern platform architectures and the ability to work effectively with engineering teams.
• Experience working with third party APIs, technology providers, and external integrations.
• Strong understanding of UX/UI principles and consumer behavior.
• Experience defining product requirements, user stories, workflows, and acceptance criteria.
• Experience using product analytics to understand funnels, conversion, engagement, and retention.
• Strong analytical and structured problem solving capabilities.
• Excellent written and verbal communication skills.
• Ability to operate successfully in an early stage environment with ambiguity and rapidly changing priorities.

## Preferred Experience

We are particularly interested in candidates who have worked on one or more of the following:

• Consumer fintech applications.
• Digital investment or wealth management platforms.
• Online marketplaces.
• Trading or exchange platforms.
• Digital banking or neobanking applications.
• Digital wallets.
• Alternative investment platforms.
• High value transaction marketplaces.
• Subscription or membership based digital platforms.
• Products involving complex onboarding, identity verification, or regulated customer journeys.
• Products involving payments, wallets, funding, withdrawals, or transaction settlement.
• Products requiring integration with multiple financial or technology providers.

Previous experience launching a new product, startup, business unit, or zero to one product initiative is highly valued.

## The Profile We Are Looking For

Beyond traditional product management experience, we are looking for a *builder*.

You should be comfortable starting with a business concept and a blank page and turning it into a functioning product.

*What is the simplest experience we can create?*

*What does the customer need to see to trust the platform?*

*Where will customers abandon the journey?*

*What should be included in the MVP and what should wait?*

*How do the business model, customer experience, technology, operations, and regulatory requirements work together?*

You should be equally comfortable discussing a customer journey with a designer, an API integration with an engineer, a regulatory requirement with compliance, product economics with leadership, and conversion metrics with the growth team.

## How Success Will Be Measured

Success in this role will be measured by your ability to transform the initial business vision into a successful consumer product.

Key measures will include

• Speed from product concept to MVP.
• Achievement of product development and launch milestones.
• Quality of the overall customer experience.
• Customer onboarding completion.
• Customer activation and conversion.
• Transaction completion rates.
• Product engagement and repeat usage.
• Customer retention.
• Reduction in friction across key customer journeys.
• Product reliability and quality.
• Speed of product iteration following launch.
• Quality and predictability of product delivery.
• Ability to translate customer feedback and behavioral data into measurable product improvements.

## Why Join

This is an opportunity to join a new venture at its earliest stage and play a defining role in creating its product, technology, and customer experience.

Rather than inheriting an established roadmap, you will have the opportunity to help determine what gets built, how it works, and how customers experience the platform.

You will work directly with company leadership and have significant ownership over product strategy and execution as we build and launch the platform from Qatar for a broader international market.

We are looking for someone who wants to *build, launch, learn, iterate, and scale*, not simply manage an existing product.