À propos du poste
Role Overview
We are looking for an experienced freelance Event Operations Manager to oversee all ticketing, registration, security, and traffic management operations for the 1 Billion Followers Summit 2027.
The successful candidate will act as the primary point of contact between internal teams, appointed agencies, venue management, government authorities, and operational stakeholders to ensure a seamless guest experience from arrival through departure.
Ticketing & Registration
- Lead the overall ticketing and registration workstream for the Summit.
- Coordinate with the appointed ticketing and registration agency.
- Review and optimize the guest registration journey.
- Develop registration workflows for VIPs, speakers, partners, media, exhibitors, and general attendees.
- Oversee badge production, distribution, and accreditation processes.
- Ensure registration service levels are maintained and queues are minimized.
- Coordinate self-service kiosks and on-site registration operations where applicable.
- Monitor daily registration reports and attendance figures.
- Resolve on-site registration issues in real time.
Security & Traffic Management
- Coordinate and lead security and traffic marshal agencies.
- Liaise with Dubai Police, RTA, venue management, and relevant authorities as needed.
- Oversee crowd flow, access control, VIP arrivals, parking, and traffic operations.
- Ensure all operational and safety procedures are implemented throughout the event.
- Manage shuttle and transport logistics where applicable.
- Ensure pedestrian movement is safely managed.
- Monitor congestion points and implement operational improvements.
- Coordinate emergency vehicle access routes.
Operations
- Attend planning meetings and site visits.
- Develop operational timelines and action trackers.
- Coordinate rehearsals and operational readiness.
- Act as the main point of contact for all assigned operational workstreams.
- Manage on-site operations during setup, event days, and dismantling.
Requirements
- Proven experience managing large-scale events, conferences, or summits.
- Strong background in ticketing, registration, security, or event operations.
- Excellent stakeholder and project management skills.
- Experience working with government entities and multiple vendors is preferred.
Source : la page carrières de l'employeur.