عن الوظيفة
Reports directly to the Cluster Director of Revenue Management of Accor Shared Service, the Revenue Manager is responsible for assisting in planning, developing and executing overall Revenue Performance cycle for the entire Pullman Dubai Creek City Centre Hotel & Residences . In addition, the Revenue Manager will ensure the below main duties.
Key Responsibilities
Monitor competitor availability and pricing daily, using all available tools such as OTA Insight/ Rate Gain, EzRMS pace etc., and subsequently analyze & report actual performance versus competitive set. Ensure optimal use, and measure performance on all distribution channels, to ensure that fair market share is achieved if not surpassed, Carry out analysis of Booking Patterns & Market Trends and ensure that these are recorded to facilitate future decisions.
Like pace patterns, Booking lead time segment wise, last minute wash out or walk in pattern , Market Performance on peak dates etc. To identify and propose the hotel pricing strategy by market segment with reference to market intelligence, buying patterns and pre-determined seasonality. To identify and propose tactical offers to generate incremental revenues. To prepare weekly 3 months forecast for different revenue streams by Market Segment/Day. To prepare revenue month end reporting.
To actively participate in the production of the hotel’s annual budget and to assist in the creation, update and evaluation of the hotel Strategy Plan. To prepare a weekly Revenue / Sales Strategy Meeting. Collate and distribute meeting minutes of notes on forecast and strategy changes, including weekly action plan. Ensure timely formulation and circulation of revenue MIS repots required by Executive Office, Owner’s office and Accor Regional office.
Data Analysis & Reporting: Review and analyses daily, weekly and monthly reports as per the requirements from owning company and AccorHotels and the management. Communicates analysis with management team for necessary and required revenue management decisions to ensure that targets are met.
Monitors and analyses room’s inventory utilising Revenue Management systems and structure to maximise occupancies and increase revenue including, but not limited to, monitoring room group blocks, demand levels and plan restriction. Monitors competitive environment including pricing and strategies of competition as well as external variables such as city pressure and special events.
Facilitate sales team with performance analysis of hotel’s top producing accounts, and accordingly suggest variable and lucrative pricing proposal for contracting. Understands the dynamics of the local, regional and international political and economic environment and all demand generators. Control & Strategies: Suggest short- and long-term sale controls and strategies in coordination with Cluster Director of Revenue Management.
Communicates controls and selling strategies with all concerned and ensure strict adherence and authorize any expectations. Responds to all group and MICE inquiries applying the selling strategies Support & Training: Nurtures effective succession planning for Revenue and reservation team members. Assists in recruitment and training of new reservation team. Maximizes the usage of up selling and assist in up selling techniques.
Works closely with other department to ensure the proper training of their team members in relations to the revenue management process System Maintenance: Ensures booking of systems of systems (rooms and MICE) are regularly maintained and updated thus maximizing the sales potential and data accuracy of reports. Monitors input of data with particular attention to rate controls and status options. Effectively retrieve statistical information.
Ensures all existing and new rate codes are regularly reviewed and updates via TARs /OPERA Ensures that all promotions / packages are properly loaded in all applicable systems. Ensures that rate parity is maintained across all distribution channels thus allowing maximum flexibility to capture all market buying patterns.
Employee Handling: Instill the training philosophies of the company and work closely with the Director of Talent and Culture and Learning and Development Manager developing departmental trainers ensuring that all managers and supervisors take an active role in the training and development of employees. Develop and assist with training activities focused on improving skills and knowledge.
To assist in the building of an efficient team of Heartists through multi skilling, multi- tasking and flexible scheduling and by taking an active interest in their welfare, safety and development. To conduct yearly performance appraisal and give Heartists regular feedback on their job performance and drive with the Talent and Cultu
مصدر الوظيفة: صفحة التوظيف الرسمية لصاحب العمل.