General Mechanical Supervisor

The Role To supervise and coordinate the day-to-day mechanical engineering operations of the Hotel. To ensure the efficient operation, maintenance, repair and upkeep of all mechanical equipment, systems and installations throughout the Hotel. To lead and supervise the Mechanical Engineering team, ensuring all assigned duties are completed safely, efficiently and to the required quality standards.

To work closely with Housekeeping, Front Office, Kitchen, Laundry and other departments to ensure prompt resolution of maintenance requirements and a high level of guest service. To demonstrate a proactive, solution-oriented and hands-on approach to mechanical maintenance and engineering operations. To provide service that is sincere, warm and enthusiastic, ensuring guest satisfaction while maintaining the operational standards of the property.

Key Deliverables and Responsibilities Planning & Organizing: Assist the Director of Engineering / Assistant Chief Engineer in planning the annual mechanical maintenance, project and replacement budgets. Check log books, daily sheets and maintenance reports on a shift basis. Plan and coordinate preventive maintenance schedules for all mechanical equipment and systems. Allocate daily duties, maintenance work orders and checklists to the Mechanical Engineering team according to operational requirements.

Strictly follow up on all assigned maintenance jobs until completion. Identify recurring mechanical problems and recommend appropriate corrective and preventive actions. Coordinate with other Engineering sections and operational departments to ensure smooth and efficient maintenance activities. Prioritize mechanical maintenance requirements according to operational urgency and guest impact.

Operations: Supervise the operation, maintenance and repair of all mechanical equipment and systems throughout the Hotel, including HVAC and air-conditioning systems, chillers, pumps, cooling systems, boilers, hot water systems, sewage systems, water systems, irrigation systems, swimming pool equipment, laundry and kitchen equipment, emergency generators and other mechanical installations. Ensure the proper operation and upkeep of all mechanical machinery, plant rooms, equipment rooms and technical areas.

Handle and manage sufficient and appropriate storage of mechanical spare parts, tools and consumable materials. Train and develop the Mechanical Engineering team in departmental operating standards, equipment operation, preventive maintenance and safe working practices. Maintain a consistent focus on improving the overall flow of mechanical engineering operations, seeking ways to maximize productivity, equipment efficiency and energy savings.

Lead and support employees in the achievement of operational and service delivery targets through effective work allocation, supervision and appropriate employee training activities. Foster a winning, solution-oriented work environment, motivating and engaging employees to continuously deliver the best possible service and to provide feedback and suggestions. To have a complete understanding of and to adhere to Swissôtel Al Murooj Dubai policies relating to Fire, Hygiene, Health and Safety.

To ensure a consistent high standard of grooming is followed by self and team. Have full knowledge of all products, services and facilities provided by the property and the technical systems supporting them. Ensure daily shift handovers are conducted in a professional and constructive manner, ensuring all pending mechanical issues are properly communicated. Regularly spot check duty shift checklists to ensure tasks are completed.

Attend training classes as scheduled to enhance work skills, technical knowledge and professional development. Show full cooperation and respect within the team and with other departments. Be aware of the daily activities and operational requirements of the Hotel and ensure mechanical maintenance requirements are addressed accordingly. Coordinate preventive maintenance and repair schedules and allocate duties and checklists to the team.

Ensure the DynaWin system is used to its full capacity to capture maintenance data, work orders, timings, costs and completion details. Be responsible for the upkeep and proper functioning of all mechanical machinery, technical systems, plants and related equipment throughout the Hotel. Provide maintenance support and lead by example by getting involved in mechanical maintenance issues and assisting with projects from a hands-on perspective.

Ensure all tasks are completed with a focus on quality by auditing allocated mechanical jobs on a daily basis. Must be thoroughly familiar with all Swissôtel Al Murooj Dubai corporate and local Operational Standards and ensure they are followed. Be responsible for auditing all mechanical work carried out by the Engineering team or external craftsmen on the building, plants, machinery or technical installations. For emerging mechanical problems of a bigger issue, consu