About the role
- Diploma or Bachelor's degree in Hospitality, Tourism, Business Administration, or a related field.
- 2–4 years of experience in hospitality, hotels, holiday homes, customer service, or guest relations.
- Excellent communication and interpersonal skills.
- Strong problem-solving and conflict-resolution abilities.
- Proficiency in Microsoft Office and Property Management Systems (PMS).
- Customer-focused approach with a passion for delivering exceptional guest experiences.
- Valid UAE Driving License (Mandatory).
- Fluent in English; additional languages will be an advantage.
- Ability to travel between properties/sites as required.
- Experience in holiday homes, serviced apartments, hotels, or luxury hospitality.
- Familiarity with Booking.com, Airbnb, and other OTA platforms.
- Strong coordination and organizational skills.
- Ability to work flexible shifts, weekends, and holidays if required.
Source: the employer's own careers page.
