Manager, Powertrain Field Quality

About Lucid

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity.

In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.

We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.

About Lucid

At Lucid, we are creating an electric future without compromise. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. We build world-class vehicles by pushing performance, efficiency, and design beyond industry limits, setting new standards with vehicles like Lucid Air and Lucid Gravity.

The people here, engineers, designers, operators, and builders, came from across industries and around the world because they wanted to work on a harder problem. They care deeply about mastering their craft and delivering work they’re proud of. We trust you to take ownership, push beyond what is expected, and help write the playbook for what comes next.

By refusing to settle, you help shape the future of electric mobility and prove what’s possible when craft and ambition refuse to compromise each other.

The Role

We are seeking a highly technical, hands-on Manager, Field Quality - Powertrain (PWT) to lead the identification, investigation, prioritization, and resolution of powertrain concerns in the field. This leader will manage the Powertrain Field Quality team and serve as the bridge between customer and service feedback, real-world vehicle data, and sustainable engineering action.

The role is accountable for driving timely containment, rigorous root cause analysis, corrective action validation, and closed-loop learning across Engineering, Manufacturing, Supplier Quality, Service, Diagnostics, Reliability, Warranty, and Validation. The successful candidate will combine deep EV powertrain knowledge, strong people leadership, disciplined issue management, and executive-level communication.

Success in the first 12 months means strengthening the technical capability and operating discipline of the Powertrain Field Quality team, improving prioritization and investigation cycle time, increasing corrective action effectiveness, reducing repeat repairs and warranty exposure, and improving powertrain reliability and customer experience.

What you will find here that you will not find in a comparable role elsewhere is direct leadership responsibility for resolving real-world powertrain concerns across advanced battery-electric vehicle systems while shaping the field-quality processes required to support current products and future launches.

Team Leadership & Capability Development

Lead, coach, and develop a team of Powertrain Field Quality Engineers responsible for field investigations, root cause analysis, corrective action verification, and reliability improvement.

Set clear expectations for technical rigor, hands-on diagnostics, ownership, responsiveness, and documentation quality.

Build team capability in high-voltage systems, eDrive, charging, thermal systems, data analysis, component teardown, and structured problem solving.

Powertrain Field Issue Management

Own the end-to-end lifecycle of PWT field issues from detection and prioritization through containment, root cause confirmation, corrective action, validation, and verified closure.

Ensure customer, fleet, service, and test vehicles are used effectively to reproduce issues and confirm real-world failure conditions.

Drive urgency on high-severity, high-frequency, safety-related, or customer-impacting concerns.

Technical Investigation & Root Cause Governance

Provide technical direction for complex issues involving HV battery systems, drive units, traction motors, inverters, gearboxes, charging and HV distribution, and thermal management systems.

Ensure investigations use objective evidence, vehicle diagnostics, DTCs, data logs, physical inspections, teardown analysis, warranty records, and field performance data.

Differentiate design, supplier, manufacturing, software/calibration, service, and system-integration contributors.

Confirm that root causes are reproducible, data-backed, and supported by appropriate verification and validation.

Cross-Functional Leadership & Accountability

Lead alignment across Powertrain Engineering, Systems, Software, Manufacturing, Supplier Quality, Reliability, Validation, Service, Diagnostics, Warranty, and Program teams.

Translate field findings into concise technical problem statements, clear ownership, recovery plans, and measurable exit criteria.

Escalate unresolved risks and ensure sustained accountability for permanent corrective actions rather than temporary containment.

Field Data, Risk & Prioritization

Monitor warranty claims, repeat repairs, service reports, customer complaints, telematics, diagnostic data, vehicle health metrics, and field trends.

Establish data-driven prioritization based on safety, customer impact, frequency, fleet exposure, repeatability, warranty cost, launch risk, and business impact.

Identify emerging failure modes and variability across vehicle builds, model years, suppliers, regions, and configurations.

Corrective Action Validation & Reliability Improvement

Oversee corrective actions across product design, suppliers, manufacturing processes, software, diagnostics, and service procedures.

Ensure fixes are validated at vehicle and component level and verify effectiveness after implementation in the field.

Drive reductions in vehicle downtime, repeat repairs, unnecessary part replacement, service complexity, warranty exposure, and customer dissatisfaction.

Metrics & Executive Communication

Develop and maintain KPIs for field performance, issue aging, investigation cycle time, corrective action effectiveness, repeat failures, warranty exposure, and customer impact.

Prepare concise technical reviews, risk assessments, escalation summaries, and recovery updates for senior and executive leadership.

Communicate decisions, ownership, timing, and residual risk with clarity and fact-based judgment.

Required

• Bachelor's degree in Mechanical, Electrical, Automotive, Systems, Mechatronics, Manufacturing Engineering, or a related technical field.
• 8+ years of relevant experience in EV powertrain engineering, field quality, product quality, diagnostics, reliability, validation, warranty engineering, manufacturing quality, supplier quality, or sustaining engineering.
• 3+ years of experience leading technical teams, engineering investigations, quality organizations, or complex cross-functional problem-solving activities.
• Strong technical knowledge of battery-electric vehicle powertrain systems, including HV battery packs, drive units, motors, inverters, gearboxes, charging, HV distribution, and thermal management.
• Demonstrated hands-on experience with vehicle diagnostics, data logging, DTC analysis, component-level troubleshooting, failure replication, and root cause analysis.
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