Benefits Partner

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.

Smartsheet is a fast-growing Software as a Service (SaaS) company seeking a Benefits Partner with a passion for data analysis and a dedication to empowering our team to make the most of their benefits. In this role, you’ll play a key part in administering our benefits, wellness, and leave programs, providing valuable support to help our employees succeed.

This role is remote-eligible in the US and will report to the Senior Manager of Benefits (Americas) located on the US West Coast.

You will

• Lead the leave programs for the Americas (US and Costa Rica) including, but not limited to, internal consulting resource to HR and employees, managing company policies and programs; coordinating internal disability benefits with our third party vendor, and applicable statutory leaves
• Support the benefits programs for the Americas including but not limited to administering our health and insurance offerings, retirement programs, and compliance filings
• Manage employee inquiries regarding policies, escalations, and general questions while providing a positive customer service experience
• Perform frequent audits of benefits-related data, identifying process breakdowns and ensure the accuracy of the HRIS (Workday) and other vendor systems
• Support relationships with vendors and brokers, including new and existing service agreements in partnership with internal Procurement and Legal teams
• Deliver exceptional project management support for annual benefit activities such as open enrollment, renewals, and plan audits; as well as cross functional programs
• Analyze market trends and compare to our current offerings to ensure we remain competitive
• Partner with HR Operations, Payroll, and People Analytics teams ensuring administration and resource education is delivered on-time and consistently

You have

• Bachelor’s degree in Psychology, Human Resources, Business Administration or related field or equivalent years of relatable Human Resources experience
• 3+ years of comparable benefit and/or leave experience
• Experience using Google for Work, Smartsheet, and Workday preferred
• Experience with global benefits is a plus
• Strong attention to detail and accuracy for excellent organization of audits and overall data management
• Experience working on confidential programs with access to sensitive information
• Exceptional written and oral communication skills, including formal presentations to different levels of leadership
• Capacity to be flexible and adapt quickly to shifting priorities as well as experience working cross functionally and collaborating with internal and external stakeholders
• Ability to work independently and apply analytical and problem solving skills to deliver excellent results

Benefits

• Employer subsidized medical/vision and dental coverage for full-time employees
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Sick Time Off
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
• US employees receive 12 paid holidays per year
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.

Get to Know Us

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore.

All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.