Senior Manager, Internal Communications, Programs & Events

About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

We're looking for a Senior Manager, Internal Communications, Programs & Events to lead global communications, employee programs, and events that help employees stay connected to Crunchyroll’s business, strategy, culture, and leadership.

Reporting to the Director of Internal Communications, you'll lead some of our most visible internal moments, including global All-Staff meetings, leadership forums, cultural programs, and employee events. You’ll own the work from strategy and concept through execution and measurement, partnering with senior leaders and teams across the company.

This is a senior individual contributor role for someone who is both strategic and hands-on, a strong communicator who can shape the approach, advise leaders, and bring programs and events to life.

Responsibilities

• Develop and lead global internal communications, employee programs, and events that connect employees to Crunchyroll’s business, strategy, culture, and leadership.
• Lead high-visibility internal events, including All-Staff meetings, leadership forums, employee gatherings, and cultural programs.
• Own programs and events from strategy and concept through planning, production, communications, and measurement.
• Advise senior leaders on communications strategy, messaging, content, audience needs, and employee experience.
• Create materials for major internal moments, including prep docs, agendas, presentations, briefings, talking points, and others. Provide rehearsal and prep support for speakers including executives.
• Develop communications plans and employee programs that support key business and engagement priorities.
• Write, edit and distribute employee communications across email, Slack, scripts, intranet, talking points, signage, executive messages, multimedia content and others.
• Determine the right audience, message, channel, and timing for major communications and programs.
• Build consistent approaches for virtual, hybrid, and in-person events that can scale across Crunchyroll’s global teams.
• Partner across the company to bring communications, programs, and events to life.
• Lead agencies, vendors, contractors, and production partners, including scopes, budgets, timelines, and deliverables.
• Anticipate risks and issues that could affect employees, events, or communications and plan accordingly.
• Use employee feedback, participation, and communications performance to measure results and improve future work.
• Identify new tools and approaches to strengthen Crunchyroll’s internal communications and employee experiences.

About You

• 8+ years in internal or corporate communications, including employee programs and high-visibility events, within a global organization.
• Strong writing and editorial skills, including executive communications, presentations, talking points, and employee-facing content.
• Ability to turn business priorities into clear communications, programs, and employee experiences.
• 3+ years leading high-visibility virtual, hybrid, and in-person events from concept through execution.
• Track record of independently leading complex communications and employee programs involving senior executives and multiple teams.
• Strong judgment and confidence advising senior leaders and building alignment across teams without direct authority.
• Skilled in managing agencies, production partners, vendors, budgets, timelines, and event logistics.
• Ability to manage multiple priorities, anticipate risks, and adapt quickly when plans change.
• Comfortable using employee feedback and performance data to measure results and improve future programs.
• Global mindset and cultural awareness, with the ability to adapt communications and programs for different regions and audiences.
• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field, or equivalent practical experience.
• Ability to travel domestically and internationally and work across time zones as needed.
• Knowledge of anime, pop culture, and the entertainment industry is a plus; familiarity with Japanese culture is also a plus.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Courage. We believe that when we overcome fear, we enable our best selves.
• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
• Kaizen. We have a growth mindset committed to constant forward progress.
• Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

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Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.