Business Product Manager – Product Strategy & Business Growth

Mzad Qatar is seeking an experienced and commercially focused Business Product Manager – Product Strategy & Business Growth to lead product planning, business analysis, performance improvement, and growth initiatives across the organization.

This is not a technical or IT Product Manager role. The position is focused on understanding the business, customers, market, operational processes, commercial performance, and product opportunities.

The successful candidate will work closely with Marketing, Sales, Operations, Finance, Customer Service, Technology, and senior management to analyze performance, identify opportunities, develop business plans, improve product and operational flows, and support data-driven business decisions.

The candidate must be highly analytical, organized, commercially aware, and capable of converting complex data and business challenges into clear recommendations and practical action plans.

Product Strategy and Planning

Develop product strategies aligned with Mzad Qatar’s overall business objectives.

Understand the full product ecosystem, customer journey, operational processes, and commercial model.

Identify opportunities to improve customer experience, engagement, revenue, efficiency, and product performance.

Develop short-term and long-term product plans based on business priorities and customer needs.

Translate business challenges into clear product requirements, improvement plans, and measurable initiatives.

Prioritize product improvements based on business value, customer impact, cost, risk, and expected return.

Review proposed product features, services, campaigns, and business initiatives before implementation.

Ensure product decisions support the company’s commercial and strategic goals.

Business Growth and Development

Identify opportunities for business growth across customer segments, product categories, services, partnerships, and geographic markets.

Conduct detailed research into customer needs, market trends, competitor activity, and new business opportunities.

Develop business cases for new products, services, categories, partnerships, and growth initiatives.

Assess the commercial feasibility, operational requirements, financial impact, and potential risks of proposed initiatives.

Recommend strategies to improve revenue, customer acquisition, retention, engagement, and market position.

Support the development of pricing strategies, revenue models, promotional plans, and partnership opportunities.

Monitor the performance of new initiatives and recommend adjustments based on actual results.

Data Analysis and Reporting

Collect, organize, review, and analyze data from different departments and business systems.

Analyze customer behaviour, listings, transactions, leads, conversions, sales, revenue, marketing performance, and operational results.

Prepare detailed reports, dashboards, presentations, and management summaries.

Identify trends, gaps, risks, opportunities, and unusual performance movements.

Convert complex data into clear findings, conclusions, and actionable recommendations.

Develop regular product and business performance reports for senior management.

Ensure data used for business decisions is accurate, consistent, and properly organized.

Work with relevant teams to improve data quality, reporting structures, and KPI tracking.

Cross-Functional Business Planning

Work closely with Marketing to review campaign performance, customer acquisition, engagement, retention, and return on investment.

Work with Sales to understand customer demand, lead quality, revenue opportunities, sales challenges, and market feedback.

Work with Operations to improve workflows, service delivery, productivity, and customer experience.

Work with Finance to evaluate budgets, costs, revenue projections, profitability, forecasts, and financial feasibility.

Work with Customer Service to identify recurring customer concerns, complaints, and product improvement opportunities.

Work with Technology teams to communicate business requirements and ensure technical solutions support business objectives.

Coordinate cross-functional initiatives, responsibilities, timelines, dependencies, and expected outcomes.

Review departmental plans and provide business analysis and recommendations before implementation.

Business Analysis and Decision Support

Conduct detailed analysis of business problems, performance gaps, and growth opportunities.

Identify root causes behind changes in revenue, customer activity, conversion, engagement, or operational performance.

Compare different business options using financial, customer, market, and operational data.

Prepare scenario analyses, forecasts, business cases, and impact assessments.

Provide senior management with clear recommendations supported by reliable data.

Support annual business planning, budgeting, forecasting, and target-setting activities.