About the role
Inbox Business Technologies is looking for an experienced AI Subject Matter Expert (SME) to provide AI-domain expertise across both segments — ensuring communication content on AI, GenAI and agentic AI is technically accurate, responsible and credible, and supporting AI-product-launch communications and AI-literacy measures.
Responsibilities
- Serve as the authority on AI, GenAI, agentic AI and machine-learning concepts for all programme content.
- Review and validate the technical accuracy of AI-domain content — AI-product launches, responsible/ethical AI, and safe-use messaging.
- Advise on AI-literacy modules and awareness measures, and co-design related survey/assessment items under Segment 3.
- Support executive briefings and AI-product-launch communications with subject-matter credibility.
- Guide the Communications team on responsible-AI messaging, including bias, hallucination and privacy-conscious usage.
- Interpret AI-adoption signals with the Adoption Analyst and recommend content or intervention adjustments.
Requirements
- 7–11 years in AI / machine learning, data science or applied AI, with recent GenAI / agentic-AI exposure.
- Experience advising or enabling AI adoption in an enterprise setting preferred.
- Awareness of responsible-AI and AI-governance practices.
- AI, GenAI and agentic AI concepts; machine-learning fundamentals.
- Responsible & ethical AI; AI product adoption and safe-use practices.
- AI-literacy content and awareness-measure design.
- Translating AI concepts for business audiences; stakeholder advisory.
- An AI/ML certification (e.g., Azure AI, Google Professional GenAI/ML, NVIDIA AI) — preferred.
- Language: English (fluent).
Source: the employer's own careers page.
