Stakeholder Manager (Rail)

The Stakeholder Manager leads all stakeholder identification, engagement and interface activities across the design and construction of a major rail project. The role protects programme and reputation by securing timely approvals, NOCs and third-party agreements. It also builds constructive relationships with authorities, utility owners, communities and other key parties, and resolves issues before they affect delivery.

Key Responsibilities

Develop, implement and maintain the Stakeholder Management Plan and Stakeholder Register, including stakeholder mapping, influence/interest analysis and engagement strategies for each project phase. Act as the primary point of contact for government authorities, regulators, municipalities, transport authorities, utility providers, developers and third-party asset owners.

Lead the process for obtaining permits, approvals, NOCs and third-party agreements in coordination with design, construction and planning teams, and track status against the programme. Manage interfaces with adjacent projects, operators and asset owners, including interface registers, agreements and regular coordination meetings. Plan and deliver community and public engagement activities, including consultations, notifications of works, traffic diversions and disruption mitigation.

Establish and oversee the enquiries and complaints management process, making sure issues are logged, investigated and closed out within agreed timeframes. Identify stakeholder-related risks and constraints early, escalate as needed, and develop mitigation strategies with the project leadership team. Work closely with Design, Construction, Planning, HSE, Legal and Communications teams so that stakeholder commitments are captured and delivered.

Prepare stakeholder reports, briefing notes and presentations for the Client, senior management and external bodies. Make sure all engagement complies with contractual requirements, local regulations and client standards. Lead, mentor and develop the stakeholder and interface management team, delegating and evaluating work assignments. Minimum Requirements At least 15 years' experience in the management of design and/or construction of rail projects and in stakeholder management.

At least 5 years' experience in the management of design and/or construction of a railway project. Has held the same position (Stakeholder Manager or equivalent) on at least one project of similar size and complexity. High-Speed Rail (HSR) experience is highly preferred Middle East and UAE experience is highly advantageous Local experience is preferred Skills and Competencies Strong understanding of UAE authority approval processes and the regulatory environment for major infrastructure.

Excellent negotiation, influencing and conflict-resolution skills at senior government and client levels. Exceptional written and verbal communication skills in English; Arabic is an advantage. Ability to translate technical rail design and construction issues for non-technical audiences. Sound judgement, political awareness and the ability to handle sensitive issues with discretion. Proficiency with stakeholder management and reporting tools and MS Office.

University degree in Engineering or a related discipline; a Master's degree and/or Chartered Engineer (CEng) status is preferred.

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